Career Goal

To obtain a position involving the design, implementation and support of network infrastructures

Work Experience

Ciber, Inc. – January 2006 – Current

Consultant
Network Service Analyst
December 2007 – Current		 Engineer new network solutions at an enterprise level for data optimization, data compression and multi-site server load balancing using Cisco CSM, SSLM, ACE modules, ACE appliances, WAAS Mobile and related products. Maintain existing infrastructure and perform problem resolution for network issues.
   
Consultant
Network Project Analyst
January 2006 – December 2007		 Work with multiple projects simultaneously to determine network requirements and develop network designs that allow successful project implementations. Work within enterprise change management process to schedule and document all network changes and resolve any conflicts prior to implementation. Network designs involve standard routing and switching principals as well as content switching and local/global server load balancing. Review peer analyst’s changes prior to implementation to manage quality.
   

STL Technology Partners – September 1997 – June 2005

Chief Technology Officer
June 2004 – June 2005		 Mentor engineering staff on all areas of technology, including but not limited to routing, switching, remote access, IP telephony, security and servers. Review and assist in network design and planning for projects. Pre-sales support. Manage internal network and hardware systems.
   
Senior Network Engineer
July 2001 – May 2004		 Design, configure, install and test Cisco IP Telephony solutions for clients. Design, configure and install Cisco based network infrastructures for clients, including routers, switches, firewalls, wireless and other hardware as required by the project design. Design, configure and install server infrastructures using Microsoft Windows 2000/2003 Server technologies and implement backup solutions. Troubleshoot customer server and network related problems.
   
Consultant
Test Environment Technician
November 1999 – July 2001		 Build 95 and NT workstations, NT Servers, and provide network connectivity for multiple projects; Provide technical assistance for assigned projects within a large test environment; Maintain test environment NetWare infrastructure, consisting of 60 NetWare 4.11 and 5.0 servers.
   
Consultant
Field Case Manager
July 1998 – November 1999		 Troubleshoot server, router, circuit, dial-up, software and/or user problems for sites within the US and Canada for one of the largest private networks in the U.S.; Case manage and escalate problems as necessary to ensure timely resolution; Provide communication channel between upper level support and end user.
   
Consultant
Printer Help Desk Support
March 1998 – July 1998		 Provided support for corporate customer problems ranging from basic Windows 95/NT problems to network communication and printer problems.
   
Consultant
Knowledge Base Administrator
September 1997 – March 1998		 Responsible for maintaining and updating knowledge base information used to support help desks within a 10,000+ user company.
   

First of America Bank – August 1991 – August 1997

LAN/Network Administrator
February 1993 – August 1997		 Aided in design and installation of Token-ring Novell network for local home office; Maintained network for all users in Bloomington-Normal offices, adding/maintaining user accounts and security; Installed software on workstations as required; Installed/upgraded hardware as required – workstation and server; Help desk to users in Bloomington/Normal offices for problems including, but not limited to, software, hardware and network problems.
   
Word Processing Operator & IBM System/36 Administrator
August 1991 – February 1993		 Added/Maintained user accounts and security on IBM System/36 for department; Created documents for other departments.
   

Projects Worked

  • Migrated CSM/SSLM code to ACE module code in test and production environments, involving 750+ servers, 1,000+ virtual servers and 80,000+ lines of new code.

  • Installed and configured IP Telephony solution for 6 sites, built around POTS lines and PRI lines, Frame-Relay WAN, and remote survivability. Installed and configured new switching/routing infrastructure to provide enhanced QoS throughout the system.

  • Installed and configured remote access solutions, including an AS5350 access server and 3005 VPN concentrator.

  • Installed IP Telephony system for a new high school, utilizing Cisco Call Manager 3.3

  • Installed a new network infrastructure for an Illinois college, consisting of a Cisco 6509 core switch with 3550-SMI edge switches. Moved existing network from a flat 800-900 node network to a routed and switched network for improved performance and configured network monitoring via CiscoWorks.

  • Installed and configured a new network infrastructure for an Illinois college, including Compaq SAN, Compaq server, Compaq robotic tape library, Cisco router, Cisco switch and Cisco firewall hardware.

  • Worked with other engineers to install and configure a 27 site regional network for a bank in Illinois, including Compaq server, Compaq robotic tape library, Cisco router, Cisco switch and Cisco firewall hardware. Configured IIS and Exchange for outside (Internet) connectivity. Modified new infrastructure to support dial-up ISP services to their customers. Utilized Cisco 1750/51, 2650/51 and 7206-VXR routers in combination with a Cisco 4006 switch, Cisco 3524-XL switches, and Cisco AS5350 access server to improve performance over old design.

  • Installed new network and wireless components for local regional airport to give public and office personnel connectivity to the Internet and internal services where permitted.

  • Converted large 400+ user network at an Illinois hospital from a daisy-chained hub physical layer to a scalable Cisco switched infrastructure.

Education

School/Dates

 Notes
Illinois Central College
August 1988 – May 1990		 Dean’s List, Associates Degree in Electronics Technology
   
Bloomington High School
August 1984 – May 1988		 Honors, Concentrated Studies in Electronics & Computers
   
Illinois State University
January 1987 – May 1987		 Digital Electronics
   

Additional Education

Course

 Date Obtained
FEMA IS-100.a Introduction to Incident Command System 07/2010
FEMA IS-200.a ICS for Single Resources and Initial Action Incidents 08/2010
FEMA IS-700.a National Incident Management System (NIMS) An Introduction 08/2010
FEMA IS-800.b National Response Framework, An Introduction 08/2010
   

Certifications

Certification

 Date Obtained
Cisco CQS IP Telephony Design Specialist (Expired) 11/2004
Cisco CQS IP Telephony Support Specialist (Expired) 09/2003
Cisco CQS Wireless LAN Design (Expired) 06/2003
Cisco CCDP (Expired) 02/2003
Cisco CCNP (Expired) 02/2003
Cisco CCDA (Expired) 11/2001
Cisco CCNA (Expired) 10/2001
Microsoft MCSE (NT 4.0) 04/2000
Microsoft MCP+I 04/2000
Microsoft MCP 04/2000
Novell NetWare 3.12 CNA 06/1997